Orlando Pirates have apologised to supporters who were affected by the stadium lockdown during Saturday’s Betway Premiership clash against Milford FC at Orlando Amstel Arena.
The club confirmed that the decision to close the gates was taken by the Venue Operations Centre (VOC) as a safety measure to protect supporters, players, officials and staff.
Pirates said the lockdown was caused by criminal syndicates selling counterfeit tickets and facilitating illegal entry into the stadium, creating serious security concerns.
Although the decision was outside the club’s control, Pirates acknowledged the frustration of fans with valid tickets who could not enter the venue.
Supporters affected by the incident can apply for refunds through Open Tickets by contacting support@opentickets.co.za.
The Buccaneers said they will continue working with the PSL, stadium management and law enforcement to improve matchday safety and prevent similar incidents in the future.
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